Frequently Asked Questions (FAQ)

Q. Do you have any other tour package rather than the one posted in this site?
A. Yes, there is other tour available such as Firefly Watching, Dolphin Watch, A day at Dos Palmas etc. But this tour are only available upon
request when you arrive at the resort. You may discuss this with our representative when making a reservation and we will try to make it
available upon request.

Q.
How many beds in the room?
A. There is always 2 beds in a room, our Deluxe Room have 2 full bed and our Junior Suite have 2 queen bed. An extra bed is available upon
request with an additional fee.

Q.
Can we customize our package tour?
A. Yes you may and it depends on the availability of your request and must notify our representative prior to your reservation.

Q.
What size is your room?
A. Our deluxe room is 70 sq. meter and Junior Suite is 80 sq. meter.

Q.
Is there a coffee table and chairs in each room?
A. Only the Junior Suite have the coffee table and 2 chairs, but you may request a coffee table in your room if needed.

Q.
How long is package tours valid?
A. We always posted when the package tour is valid. Normally it always valid on January till June and July thru December.

Q.
Do you accept major credit card for payments?
A. No, we can only accept cash payment or bank deposit. You may also book here if you need to pay with credit card.

Q.
How many person can you accommodate in a room?
A. 4 adult person can fit in a room comfortably.

Q.
Is breakfast included?
A. Breakfast are only included in Tour Packages.

Q.
Is airport transfer included?
A. Yes, make sure you notify our representative if you required airport transfers.